Room Attendant - Radisson Portland Airport

Job Location

6233 NE 78th Ct, Portland, OR 97218, USA

Type of Job

Full Time

About the job

Position Summary:
Responsible for providing exceptional guest service while ensuring each guestroom is cleaned according to property standards.
Essential Functions:
• Perform cleaning of all assigned rooms using established, approved methods which includes, but is not limited to, the following: makes beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, wipes down mirrors and replaces amenities.
• Sweep the patios outside the rooms and wash the windows.
• Prevent loss or damage to hotel or guest property; never leave a guestroom open or a room attendant cart unattended.
• Ensure that all lost and found items are returned to the designated manager.
• Prepare maintenance request forms for all necessary repairs and give to designated manager.
• Ensure that room attendant carts are clean and neat at all times while maintaining an ample level of supplies.
• Perform inspection of all equipment and furniture in your work area daily for any hazards to employees and/or guest.
• Perform re-stocking of cart and cleaning/emptying vacuum at the end of every shift.
• Maintain good response time to guest and management requests.
• Ensure that all guests are greeted.
• Have knowledge of activities in the hotel.
• Represent the hotel in a positive and friendly manner at all times.
Additional Responsibilities:
• Keep work area neat and organized.
• Conduct self in a professional manner at all times.
• Maintain a safe working environment and immediately report all unsafe conditions.
• Maintain a good working relationship with all departments.
• Comply with all policies and procedures set forth by the property Employee Handbook.
• Perform all other duties assigned.
• Housekeeping and customer service experience preferred.
• Knowledge of chemicals.
Ability to:
• Work any day of the week and any hour.
• Work with minimal supervision.
• Maintain a professional appearance at all times.
• Work as part of a team.
• Communicate effectively.
• Receive and follow both verbal and written instructions.
• Work well under pressure.