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Hotel Operations

The CoHo Advantage: When You Hire Us, You Get Us!

Our approach to hotel operations is to integrate the best practices and policies that fit your hotels needs, objectives and staffing abilities.   We customize our current ways of doing business with what you already have in place. If no process is in place, then we work with your team to create and recommend the best route to maximize productivity, efficiency and profitability for the property.  CoHo Service’s hotel operations module oversees the key components of your business to include front office, housekeeping and engineering.


As an owner, you have the ability to empower your team with the right tools and resources to help them drive a successful business.  While we recognize that our services can be acquired through brands and other management companies, what sets CoHo Services apart is our hands on approach, owned technology support, and most of all our experience as both owners and operators.


Front Office, Housekeeping & Engineering Services

Operations Systems:
  • Property Operations Audit

  • GM Weekly Report

  • Webinar Series

  • Daily Labor Tracking

Housekeeping Systems:
  • Schedule with Labor Tracking

  • Inspection Training

  • Lost & Found Procedures

  • Pricing Evaluation

  • Room Inspection Tracking

  • Room Inspection Scoring Sheet

  • Linen Inventory Program

  • Pay Per Room Program


Front Office Systems:
  • Front Office Schedule

  • Checkbook Accounting

  • Service Training

  • Reservation Shop Calls

  • Department Checklists

  • Reservation Training

Additional Services:
  • Hiring Assistance and Training

  • Financial Review / Budget

  • Bonus Plan Assistance

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